Frequently Asked Questions
Everything you need to know about your DARCHE experience.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request.
Do you offer international shipping?
Yes, DARCHE ships globally. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our specific garment dimensions for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my DARCHE garments?
To ensure longevity, we recommend following the specific care instructions on the internal label. Generally, we suggest cold machine washes and avoiding tumble dryers for delicate fabrics.