Returns & Exchanges
At DARCHE, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are unworn and have original tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
- 3.Affix Shipping Label
Download and print your pre-paid return shipping label from the portal, then attach it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.
